submitted the Public Service Loan Forgiveness (PSLF): Application for Forgiveness(PSLF application) and had that application denied only because some or all of your payments were not made under a qualifying repayment plan for PSLF;
had at least 10 years of full-time employment certified by a qualifying employer and approved by FedLoan Servicing, ED’s federal loan servicer for the PSLF Program; and
made 120 qualifying payments under the new requirements for TEPSLF while working full-time for your qualifying employer or employers.TEPSLF is available only to Direct Loan borrowers. Borrowers with loans made under the Federal Family Education Loan (FFEL) Program are not eligible for the opportunity.
Your eligibility for PSLF will be reconsidered only if you send an email request for reconsideration. Please be aware that the TEPSLF opportunity is temporary, has limited funding, and must be evaluated on a first come, first served basis.
Prepare an email to FedLoan Servicing requesting that ED reconsider your eligibility for PSLF.
Include the same name under which you submitted your PSLF application and your date of birth in the email.
Send the email to TEPSLF@myfedloan.org.Here’s a model you can follow:
  To: TEPSLF@myfedloan.orgSubject: TEPSLF request  I request that ED reconsider my eligibility for public service loan forgiveness.
Name:
Date of Birth: Â Â Thank you.
You are being considered for TEPSLF because you applied for PSLF and had your application denied. FedLoan Servicing will contact you again once the review is complete or if they need additional information.
You have a PSLF application under review and if you are not determined to be eligible for loan forgiveness under the PSLF Program, your eligibility for the TEPSLF opportunity will be evaluated automatically because you have already sent your email request for reconsideration. FedLoan Servicing will contact you again once the review is complete or if they need additional information.
You are not eligible for TEPSLF at this time because you have not applied for PSLF and had your application denied.To be eligible for PSLF, you must have made 120 qualifying payments on Direct Loans while being employed full-time by a qualifying employer. If you receive this message and believe you are eligible, you should fill out the PSLF application. Visit StudentAid.gov/publicservice for information about PSLF eligibility requirements and how to apply.
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